Amica Mutual Insurance Co.

COMMUNICATING FUN: Amica Chairman, President and CEO Robert A. DiMuccio attempts a group selfie at the company's annual dinner, an event that honors recent retirees and 25th anniversary employees. / COURTESY AMICA
COMMUNICATING FUN: Amica Chairman, President and CEO Robert A. DiMuccio attempts a group selfie at the company's annual dinner, an event that honors recent retirees and 25th anniversary employees. / COURTESY AMICA

What three words would your staff use to describe work?

Caring, “Amica Family” and stable.

How do you encourage employee engagement?

Amica conducts full employee engagement surveys biannually. They are reviewed for trends and identification of actionable items.

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How do you invite employee feedback?

In addition to engagement surveys, the business units conduct stay interviews. A stay interview is a one-on-one meeting that a manager or supervisor has with each direct report to learn why that employee stays at Amica. Our CEO and other members of senior staff conduct open town meetings in person on a regular basis at all offices.•

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