BCBSRI launches Blue Insights platform for R.I. primary care providers

BLUE CROSS & BLUE SHIELD OF RHODE ISLAND launched a new platform Tuesday specifically to support Rhode Island primary care providers. / COURTESY BLUE CROSS & BLUE SHIELD OF RHODE ISLAND
BLUE CROSS & BLUE SHIELD OF RHODE ISLAND launched a new platform Tuesday specifically to support Rhode Island primary care providers. / COURTESY BLUE CROSS & BLUE SHIELD OF RHODE ISLAND

PROVIDENCE – Blue Cross & Blue Shield of Rhode Island has launched a new health analytics platform for Rhode Island primary care providers.

The platform, called Blue Insights for Rhode Island, offers a “360-view of patients’ preventive, chronic and complex health needs,” BCBSRI said Tuesday.

BCBSRI said the platform will make it easier for clinicians to assess individual patient information, raising the standard of care, which will lead to a better patient experience and improved health outcomes.

For example, primary care providers will have access to patient care registries, allowing them to better coordinate care for patients with complex needs, BCBSRI said.

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BCBSRI members also will be encouraged to address needed screenings or preventative care, such as colonoscopies or flu shots. New electronic tools will allow providers to track the progress of patients with chronic conditions, send reminders or alerts to members for tests or follow-up appointments, and ensure patients are filling prescriptions.

“Today in health care, leading edge organizations are using advanced analytics to make data ‘smarter’ and actionable. Blue Cross is taking a major step forward with Blue Insights, which provides information to our clinical partners to improve the care experience and outcomes for our members,” Mark Waggoner, senior vice president for care integration and management at BCBSRI, said in a statement.

Said Erik Helms, vice president of provider network and medical economics for BCBSRI, “We want every primary care physician in Rhode Island to use Blue Insights for our members. In creating even closer partnerships with providers, we can collectively refine existing care and disease management programs and continue to advance Rhode Islanders’ health.”

The Blue Insights health analytics platform was developed in partnership with MedeAnalytics.

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