Blue Cross & Blue Shield of R.I.

A GIVING ORGANIZATION: Blue Cross & Blue Shield of Rhode Island gives each employee eight hours of paid volunteer time per year. / COURTESY BCBSRI
A GIVING ORGANIZATION: Blue Cross & Blue Shield of Rhode Island gives each employee eight hours of paid volunteer time per year. / COURTESY BCBSRI

What employee benefit is the most popular among staff members?

Time off for volunteer activities in the community. We provide eight paid hours of volunteer time per employee each year.

How do you invite employee feedback?

Weekly 30-minute informal meetings with the CEO, regularly scheduled engagement surveys, a companywide suggestion box and the company intranet “talk to us” inbox.

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What won’t you tolerate in the workplace?

We do not tolerate disrespectful or uncollegial behavior among associates.

What one thing would you like to change about the company culture?

As we shift from a B2B to B2C business model, I am optimistic that we will become more agile and better positioned to seize upcoming opportunities. •

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