EXETER – Carousel Industries has announced that it is one of the first Avaya business partners to attain all six of the new solutions expert designations under the 2015 Avaya Connect Partner Program.
The areas include: enterprise unified communications and contact center, mid-market unified communication and contact center, network and video.
To achieve the solution expert designation in any one of these areas, partners need to acquire credentials in sales and design, achieve certain revenue thresholds as proof of their experience and demonstrate customer satisfaction, according to information from Carousel.
“Achieving this status demonstrates a continuation of our commitment to provide our customers with maximum business value through solutions that comprise voice, video, data, web/audio conferencing, content sharing, mobility and other collaborative applications,” Dan Whalen, vice president engineering at Carousel Industries, said in a statement.
“Today’s solutions, whether cloud-based, on premise, virtualized or not, are so highly interrelated and complex that deep expertise across the stacks is essential to ensure success,” he said. “Attaining all of the Avaya solution expert specializations reflects our commitment to our customers to offer complete, secure solutions and be the best in the industry.”
Avaya introduced in June the six new solutions expert designations within its Avaya Connect Channel Partner Program.
By achieving all six of the new designations, Carousel builds on its longstanding track record of success with Avaya and its team’s overall dedication to providing an outstanding customer experience to Avaya business partners.
Last year, the company was recognized by Avaya as the U.S. Customer Experience Management Partner of the Year.
Carousel Industries consults, integrates and manages technology solutions that solve business problems and contribute to organizations’ growth.
Avaya is a global provider of business communications solutions.
