PROVIDENCE – Citizens Bank has been named to Money Magazine’s 2013 list of “The Best Banks in America,” which is in the November issue the magazine, the bank announced in a press release.
Citizens Bank was recognized for its level of customer convenience available its 24/7 customer contact center, banking specialists available online via instant messaging and a network of 1,400 branches.
“We are committed to making banking simple, clear and personal and we are proud to be recognized by Money Magazine as one of The Best Banks in America,” said Brad Conner, vice chairman of consumer banking for RBS Citizens Financial Group. “Our customers typically choose to bank with s because of how easy it is to access their accounts at their local branch, through our 24/7 customer service center, at an ATM, online or on their mobile phones.
RBS Citizens Bank’s convenience options also extend to its mobile banking apps for Android and iPhone, which are generating the most-positive customer feedback in the industry, according to two independent reviews. The Royal Bank of Scotland is the parent company of RBS Citizens, which has 82 branches in Rhode Island.