Coutu Brothers Movers offers online ordering

WARWICK – Coutu Bros. Moving & Storage is offering online ordering in an effort to improve service for its customers.

The service began in November, and allows customers to choose their moving date and time from their home or office computer, or mobile device.

The company website, coutumovers.com, features a comprehensive pricing list, so customers can feel confident that, once they have ordered, their move, its date and its cost are set, the company stated in a press release.

Customers will receive both an immediate e-mail confirmation and a telephone call from the company within 24 hours after placing the online order.

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Bob Romano, Coutu president, said he believes that he is the first company to offer this online feature.

“That’s the whole idea, simplify it for the customers,” Romano said.

Coutu Bros. Moving & Storage was founded in 1940 by the Coutu brothers. Romano bought the company in 2000. He said the company is not a franchise or an agent for any national moving company.

The company has grown from one to four trucks and has expanded its service area beyond Rhode Island. Last year, Coutu opened an 8,000-square-foot storage facility and expanded its services to include moves on the entire East Coast.

The storage facility offers fire and smoke alarms, motion detectors, 24-hour video surveillance and climate control and is 80 percent full, according to Romano.

Coutu Bros. serves both residential and commercial customers and specializes in short-notice moves. Romano said the company can move a customer the day the customer places an order, based on availability.

The company is licensed by the Rhode Island Public Utilities Commission and is a member of the American Moving & Storage Association, the Massachusetts Movers Association, the Rhode Island Trucking Association, the Central Rhode Island Chamber of Commerce and the Better Business Bureau.

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