WEST WARWICK – Cox Communications launched its new wireless service in Rhode Island Tuesday.
The mobile phone and high-speed Internet service touts itself as “unbelievably fair,” offering customers up to $20 a month for unused minutes on their voice plans and alerts when approaching the maximum number of voice minutes or messages to avoid overage charges. It also includes unlimited calling between a Cox customer’s home phone and wireless phone.
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Its individual voice plans start at $39.99 a month and range up to a combination data/voice package for $99.99 a month. In general, the company’s prices match or track closely plans from companies already in Rhode Island, including AT&T, Sprint Nextel Corp. and Verizon Wireless.
“Wireless consumers have long been underserved on customer service,” said Paul Cronin, senior vice president and general manager, Cox Communications New England. “With our customer-centric approach, we’re adding more value to the Cox bundle that is built on fairness.”
Cox’s offering of Android smartphones include: HTC Desire, Motorola Milestone, LG Axis, HTC Wildfire, Samsung Messager Touch, and Samsung Profile.
The telecommunications provider is also offering bundled customers the choice of one free upgrade for adding the wireless service: one free premium TV channel, a high-speed Internet upgrade to “premier” from “preferred,” home telephone customers can add unlimited domestic long distance to their service or unlimited weekday calling on a Cox wireless device.
Customers will be able to purchase the service (and pick out a phone) at the recently opened Cox Solutions Stores at the Warwick Mall, The Crossings at Smithfield and South County Commons in South Kingstown, as well as at the company’s three retail locations in Middletown, Pawtucket and Providence. In addition, consumers will be able to order the service by phone and have a handset shipped to them.
Cox also launched its wireless service in certain communities in Connecticut and Cleveland, Ohio, on Tuesday. It was already available in Hampton Roads, Va., Omaha, Neb., Orange County, Calif. and Oklahoma City and Tulsa, Okla.
The company plans to expand its wireless service to 50 percent of its footprint later this year.
For more information, visit www.unbelievablyfairwireless.com.
