At Narragansett Bay Insurance Co., we have a simple, clear reason for being – to provide peace of mind to responsible homeowners living in coastal regions. By focusing on our key strengths, we deliver on that promise every day.
And while we have our share of new technology to help us perform at the highest level – the ShelterPride home-inspection process helps us look at catastrophe-exposed homes differently than anyone in the market – our success remains dependent on the people using those tools.
For that reason, we have focused on creating a corporate culture that develops these core principles in all our employees.
» Data driven – We use data to guide us in making responsible business decisions.
» Relationships – We value the partnerships we have with our independent agents and other business constituents, and work to provide top-notch customer service.
» Trust – We deal openly, honestly, fairly and respectfully with our policyholders, agents and employees.
» Improvement – We learn from our mistakes and seek disciplined improvement so we are constantly getting better.
Building a coastal homeowners insurance company for long-term success depends on both the art and the science of your core business. In our case that means blending people and relationships with data and procedures.
But, perhaps the most important piece of the puzzle is empowering the right people to make good decisions. •