How do you typically deliver bad news (i.e. poor performance) to your employees?
• In-person – 100%
• Email – 0%
• Phone – 0%
If more than one employee is affected, do you:
• Tell each person individually – 69.2%
• Tell everyone at the same time – 26.9%
• Other – 3.8%
Do you ask employees to follow up with you afterwards?
• Frequently – 53.8%
• Sometimes – 42.3%
• Rarely – 3.8%
How do you deal with emotional employees?
• Discuss the problem – 53.8%
• Be patient and sympathetic – 30.8%
• Allow some time to pass before discussing – 15.4%