Give it to me straight

How do you typically deliver bad news (i.e. poor performance) to your employees?

• In-person – 100%

• Email – 0%

• Phone – 0%

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If more than one employee is affected, do you:

• Tell each person individually – 69.2%

• Tell everyone at the same time – 26.9%

• Other – 3.8%

Do you ask employees to follow up with you afterwards?

• Frequently – 53.8%

• Sometimes – 42.3%

• Rarely – 3.8%

How do you deal with emotional employees?

• Discuss the problem – 53.8%

• Be patient and sympathetic – 30.8%

• Allow some time to pass before discussing – 15.4%

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