Lack of formal structure promotes staff balance

By Alli-Michelle Conti
Contributing Writer
When employees are asked to describe the culture at this well-established financial investment company, they usually respond with the word, “family.” At Edward Jones, it’s a business model built on face-to-face time with its clients and the encouragement of leadership to help associates navigate personal conflicts. Whether it’s extra time off, special pay arrangements, a health-benefits exception or preventative programs to prevent a crisis, they offer the backing to put family first. More

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Lack of formal structure promotes staff balance

NATIONAL NOTICE: Edward Jones financial adviser John Leary of Barrington, center, receives the Edward Jones Recruiting Award. On left is Kevin Hylander, an adviser. At right is central office host Brian Ashworth.
By Alli-Michelle Conti
Contributing Writer
Posted 6/25/12

When employees are asked to describe the culture at this well-established financial investment company, they usually respond with the word, “family.” At Edward Jones, it’s a business model built on face-to-face time with its clients and the encouragement of leadership to help associates navigate personal conflicts. Whether it’s extra time off, special pay arrangements, a health-benefits exception or preventative programs to prevent a crisis, they offer the backing to put family first.

The company structure, along with technological advances, help foster an easier work-life balance.

The work environment consists of one financial adviser and one branch office administrator in each location, with all the training and technical support needed to succeed. Running their own business, like an entrepreneur, financial advisers set their own schedules and choose their branch locations.

Since employees usually live where they work, it’s easy to leave the office to see an awards assembly or have lunch at home. They are able to work from any location using smartphones and laptops. Some financial advisers even take Friday afternoons off and others work a condensed schedule in the summer months to spend time with their children.

Partnership is also an outstanding incentive available to all associates.

“At Edward Jones, every associate has an opportunity to own part of the company. Partnership is a unique reward that few companies offer. Nearly 15,000 associates now enjoy this unique perk which is powerfully motivating and creates a workplace that inspires all,” said Kevin M. Hylander, financial adviser and regional leader. •

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