Updated August 3 at 8:03am

Minding your manners

The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries.

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PBN Executive Poll

Minding your manners

Posted:

Do you think good manners make for good business?

• Yes, they indicate a level of professionalism – 100%

• I don’t think they matter as much as the content of the communication – 0%

When screening potential employees, do you take into account how polite they are?

• Yes, it shows how they’ll represent our business – 97.2%

• No, it’s not always an indicator of whether they’ll get the job done – 2.8%

Do you think electronic communication has made interacting with clients less formal?

• Yes – 66.7%

• No – 5.6%

• Sometimes – 27.8%

In which areas are good manners most important?

• Sales – 97.2%

• Marketing/public relations – 86.1%

• Human resources – 86.1%

• Operations/Finance – 72.2%

04113 Expoll, PBN Executive Poll, 27~52, , issue040113export.pbn

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