Business Excellence Awards
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By Emily Greenhalgh
PBN Web Editor
PAWTUCKET – Pawtucket Credit Union has selected Austin, Texas-based Q2ebanking as a provider for its online services.
“We performed thorough due diligence and analyzed several leading vendors when it was time to renew our ebanking selection, and Q2ebanking came out as the clear front runner,” Tim Jermain, senior vice president of business development and technology at Pawtucket Credit Union, said in prepared remarks.
"The company's single platform and combination of retail and business ebanking functionality made it a great fit for our members,” said Jermain.
Pawtucket selected Q2 for its innovative features, east of use with third-party servers and the security of its multichannel platform, according to Jermain.
Q2ebanking's multi-factor authentication and transaction authorization provide security that is made stronger by Q2’s Risk and Fraud Analytics solution, which alerts the credit union about potentially fraudulent behavior in real time.
Pawtucket Credit Union will also implement bill pay solutions from iPay Technologies.
The bill pay solutions include both Consumer Online Bill Pay Platform – with integrated P2P payments, expedited payments and end user upport – and Biz 2.0, a leading small business payments product with a full suite of electronic transaction services that are essential to small businesses' day-to-day operations.
“Pawtucket Credit Union prides itself on providing members with a smarter way to bank, and Q2ebanking’s single platform of ebanking services, combined with added efficiencies and security, is ideally that,” said Matt Flake, CEO and president of Q2ebanking.
“Our platform enables financial institutions like Pawtucket to thrive in even the most competitive environments,” said Flake. “By providing highly sophisticated e-services in a secure environment, the credit union's ebanking offerings will rival those of the country's largest institutions.”