Providence VA Medical Center earns 5-Star quality rating

PROVIDENCE – The Providence VA Medical Center announced that it received last month the highest quality rating, 5 stars, in the Veterans Health Administration’s most recent Strategic Analytics for Improvement and Learning, sometimes called SAIL.

“This achievement is the result of a sustained, systematic process improvement effort from staff throughout the medical center,” Dr. Susan MacKenzie, director of the Providence VA Medical Center, said in the statement. “It’s the commitment of our exceptional staff, volunteers and community partners that enables us to provide veterans with the high-quality care they’ve earned through their service.”

A data-driven system for summarizing performance within the Veterans Health Administration, it evaluates 27 quality measures in access to care, patient safety, clinical outcomes, readmission rates, hospital-acquired infections and overall efficiency, among other factors. The most recent ratings rank the Providence VA Medical Center 16th out of 146 star-rated VA medical centers nationwide.

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