NORCROSS, Ga. – RBS Citizens has selected TransCentra to deliver wholesale lockbox services to the bank’s commercial customers, the Georgia-based provider of billing and payment software and services announced April 7.
TransCentra will operate RBS Citizens’ lockbox network using its Transaction Management System platform, which is scalable and serves as a single hub for wholesale, retail and remote lockbox processing.
“Our partnership with TransCentra allows us to expand the type and quality of lockbox services that we can offer,” said Matt Richardson, senior vice president and head of treasury solutions for RBS Citizens. “We made a concerted effort to improve the tools and technology solutions we deliver to customers and lockbox services are a large part of our holistic approach to serve their treasury management needs. In addition to the greater functionality and flexibility, TransCentra enables us to provide a cohesive, consistent experience to all corporate customers across each of our locations.”
TransCentra’s services will also be incorporated into RBS Citizens’ access Lockbox product, a fully integrated lockbox network across five sites, for faster access to payment data, online decisioning, remote lockbox services and other enhancements.