health care

South County rated No. 1 in patient satisfaction

Posted 2/27/12

WAKEFIELD – For the ninth-consecutive quarter, South County Hospital achieved patient satisfaction scores in the 99th percentile, the highest in Rhode Island, according to hospital officials.

The results were based on responses to a detailed questionnaire sent monthly to patients by Press Ganey, a national leader in patient satisfaction surveys. The surveys covered many aspects of patient care, including: how patients’ family and visitors were treated; room comfort and cleanliness; the attentiveness of nurses and other caregivers; pain management; food; tests and treatments; clarity of instructions; and discharge planning information.

“We are gratified that our patients are so satisfied with the care they receive here,” said South County President and CEO Lou Giancola. “For more than two years, the hospital has ranked No. 1 in patient satisfaction in Rhode Island, an accomplishment we are proud of.”

No comments on this story | Add your comment
Please log in or register to add your comment
Calendar
PBN Hosted
Events

Register today for the First Annual PBN Manufacturing Awards Dinner and Ceremony, Thursday, April 24th, at the Bryant University Bello Center. Click here for more information, including the list of winners.
  • Business Women
    Accomplished. Confident. Wicked Smart. Nominate women you know who deserve speci ...
  • 40 Under Forty
    It's the 10th Anniversary of 40 Under Forty, and PBN is planning a special event ...
  • Healthiest Employers
    Enrollment now open for the 2014 Healthiest Employers Program. Please take a mom ...
Advertisement
Purchase Data
Book of Lists
Lists
Book of Lists cover
PBN's annual Book of Lists has been an essential resource for the local business community for almost 30 years. The Book of Lists features a wealth of company rankings from a variety of fields and industries, including banking, health care, real estate, law, hospitality, education, not-for-profits, technology and many more.
Data icons
Data can be purchased as single lists, in either Excel or PDF format; the entire database of the published book, in Excel format; or a printed copy of the Book of Lists.
  • Purchase an e-File of a single list
  •  
  • Purchase an e-File of the entire Book of Lists database
  •  
  • Purchase a printed copy of the Book of Lists
  •  
    National
    Local
    Latest News