Tech drives market changes

'Larger customers want to know years down the road how much they will be paying for electricity.'

Armed with new technology and competitive rates, the electric-utility business is on the verge of making over the way it distributes energy and bills its customers. Some parts of the country are further along than others, but Rhode Island is one of the leaders, being one of only 25 states with “smart grid” legislation, which facilitates alternative power-supply agreements. More
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