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By Kelly L. Anderson
PBN Staff Writer
NEW BEDFORD – Tetrault Insurance Agency has been recognized as a 2011 Best Practices Agency, part of a group of 224 independent insurance agencies around the United States.
More than 1,200 independent insurance agencies throughout the country were nominated to take part in the annual study, but only 224 agencies qualified for the honor. To be awarded a Best Practices Agency designation, the agency had to be among the 35-40 top-performing agencies demonstrating operational excellence in one of the six revenue categories.
The selected agencies retain their status year after year by submitting extensive financial and operational data for review each year. Tetrault also was recognized in 2010 as a Best Practices Agency.
“Our clients give us high marks on customer service and feel we go out of our way to help them,” said Paul Tetrault, president. “Everyone on the team embraces that philosophy and wouldn’t have it any other way.”