Updated July 31 at 5:56am
Advice
162 results total, viewing 151 - 160
If you’ve never been to the Guggenheim Museum in New York City you’re missing an exceptional experience and an incredible lesson in sales. more
Depending on your industry, hard-to-deal-with clients or customers are common for many small businesses. They either seem indifferent, call at all hours or constantly question your judgment. The good news, said Andrew Sobel, a client-relationship expert, is that rather than “firing” them, the right approach can improve the situation and even turn them into loyal fans. more
Everyone tells you to meet with the decision-maker. more
In 2013, the U.S. Department of Health and Human Services adopted sweeping changes to the Health Insurance Portability and Accountability Act of 1996 that substantially altered rules on privacy, security and breach notification, and increased penalty amounts for violations. more
Today, the customer story is simple. Loyalty ranges from nonexistent to temporary. Mining the Internet is second nature, relying on smartphone apps to cut through the clutter. With an endless array of channels available, engaging customers can be an exercise in futility. more
Are mortgage lenders finally loosening up a little on their credit score requirements – opening the door to larger numbers of home purchasers this summer and fall? more
A son and his father are walking in the mountains. Suddenly, the boy falls, scrapes his knee and screams. To the son's surprise, he hears his scream repeating somewhere in the mountains. Curious, he yells, "Who are you?" He … more
How can you engage other people to become interested in you and your product or service? Dale Carnegie – author of "How to Win Friends and Influence People" – says by becoming interested in them. And he's partially right. The reality, … more
Working out of your house looks like the perfect scenario for anyone who wants to start their own business, unless you want to repair cars and find the prospect of having a Chevy Malibu parked in your living room problematic. But for a one-person … more
My friend Pat Williams, senior executive vice president of the NBA's Orlando Magic and author of several books, including "Go for the Magic," has a great analogy when it comes to attitude. He uses this comparison: On the instrument panel of … more
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