Updated March 29 at 12:28am
Advice
167 results total, viewing 51 - 60
A construction worker walked up to the reception desk at a doctor's office and was asked why he was there. "I have shingles," he replied. The receptionist asked for his name, address and insurance information and told him to have a … more
The price of whatever you sell carries with it a discomfort for most salespeople. They're hesitant to bring up the price because it's the final element in completing any transaction – or so they think. Actually, price or fee or rate is a … more
In "Regional Advantage," her classic 1994 explanation of why Silicon Valley became the center of the tech universe and Route 128 outside Boston did not, AnnaLee Saxenian of the University of California at Berkeley argued that a key difference was … more
There is an Apache legend that the creator gave human beings the ability to talk, to run and to look at things. But in addition, the legend says he was not satisfied until he also gave them the ability to laugh. After giving humans this ability, the … more
Over my decades in business, I've noticed a baffling trend: "Sales" has become a dirty word. I'm on a lifelong campaign to change that. In fact, many companies no longer use the term "salespeople." They have account executives or account … more
The Trump administration's first official act was to restore some mortgage fees that had just been eliminated by the Obama administration. Ordinarily, the fees charged by the Federal Housing Administration to insure mortgages don't get a … more
If you have been in business long enough, you will have discovered marketing is an investment, not an expense. The more you can put into marketing, the better your chance of continual growth. You do not want to be one of the companies … more
The stars of HGTV's "Fixer Upper" share personal stories and keys to success. Thomas Nelson more
Watts outlines how common-sense reasoning can be misleading in terms of predicting outcomes in politics, marketing, business, science and everyday life. Crown Business more
When you walk into someone's place of business to shop or buy something, what are you expecting? Most people expect someone friendly, someone helpful when you need them, to be served in a timely manner, to be given fair value, to be … more
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