In an age of digital discovery and social media, here’s something that more and more local businesses are learning: Existing customers can be one of the most powerful growth engines ever. One way to put this engine to work is to identify and harness the hidden marketing potential in your “rock star” customers. more

Although all industries and individuals have benefitted greatly from the availability of Alternative Dispute Resolution (ADR), perhaps no industry has benefited more than the construction industry. The reasons to use ADR are compelling. more

(Editor’s note: This is the first in a three-part series on tax-planning considerations and strategies for tax year 2012.) more

(Editor’s note: This is the final installment in a three-part series on tax-planning considerations and strategies for tax-year 2012.) more

With high unemployment rates, employers are receiving more applications than ever before in an attempt to fill what limited job openings they have with the most qualified candidates. When reviewing applications, employers should be aware of the new federal protections in place for criminal ex-offenders. more

(Editor’s note: This is the second in a three-part series on tax-planning considerations and strategies for tax year 2012.) more

When the Supreme Court upheld the health care-reform law on federal tax grounds, it restoked a housing issue that had been relatively quiet for the past year: The alleged 3.8 percent “real estate tax” on home sales beginning in 2013 that is buried away in the legislation. more

Here’s a question I’m getting more often from business owners and startups: What’s the difference between “paid, owned and earned” media for marketing? And how do I use them together? more

The Miami Heat just won the NBA title, and LeBron James, aka “King James,” won the Finals MVP award. more

During pretrial discovery in civil litigation, businesses can incur substantial legal fees and must allocate significant staff hours to comply with their document production obligations. With the predominance of electronically stored information in daily business practices, responsive documents are no longer typically found in hard copy form within office file cabinets or at off-site warehouses, but rather are stored on back-up tapes, hard drives and digital media. Business and employment lawsuits can necessitate the review of thousands (and at times millions) of pages of electronic information during pretrial proceedings. more