Updated June 25 at 11:26am
Advice
154 results total, viewing 141 - 150
I am convinced that "trust" is the most important five-letter word in business – not "sales" or "money." Trust can be fragile, especially in the workplace. Once it's broken, few companies, managers or employees ever win it back. At every … more
My friend Pat Williams, senior executive vice president of the NBA's Orlando Magic and author of several books, including "Go for the Magic," has a great analogy when it comes to attitude. He uses this comparison: On the instrument panel of … more
The late Nora Ephron was a famous writer of essays and screenplays. Working on a movie, Ephron said, is a collaborative effort. "When you deliver a script, it's like delivering a great, big, beautiful, plain pizza, the one with only cheese … more
It's believed that those born between the years 1982 and 2004, commonly referred to as millennials, will make up 75 percent of the workforce within the next 10 years. These social media babies, tethered to smartphones and weaned on instant … more
Where is "value" in your sales equation? Where is "value" in your sales presentation? What role does "value" play in building customer loyalty? How does "value" help build solid business relationships? How does … more
The terrible, no-good, very bad year for energy stocks is no secret to anyone, but there's a whole other batch of ugliness that you may have missed: the shadow-banking system. "Shadow bank" is a term coined by former Pimco economist Paul McCulley in … more
When you are fired, you're rejected – it's as simple as that. It's the end of the road for that job. But it might put you on the superhighway to the Super Bowl! Look no further than Gary Kubiak, who is the newest poster child for … more
My friend, the motivational speaker Zig Ziglar, liked to tell the story of his friend Walter Hailey. Although he became a star salesman, Hailey's early career in insurance sales was rough. He endured frustration, anxiety, slammed doors, low sales … more
With deals totaling somewhere north of $4.5 trillion, 2015 set a record for M&A activity, according to The Wall Street Journal. Although it is too early to tell, many business observers expect the torrid pace of acquisitions may continue through … more
This is the 10th anniversary of the "Little Gold Book of Yes! Attitude." In this year's edition, ironically the 10th printing of the book, I have added content, new ideas and new lessons. To make it easier for you to understand where your … more
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