Hospitals are busily merging with other hospitals and buying up groups of doctors. They claim that size brings efficiency and the opportunity to deliver more “value-based” care – and fewer unnecessary services. They argue that they have to get bigger to cut waste. What’s the evidence that bigger hospitals offer better value? Not a lot.
Guest Column: Shannon Brownlee and Vikas Saini
Have you recognized that you are stressed, overwhelmed and paralyzed due to your disorganization? Are you losing time, money and clients? Are you the type that “clears” a space once a month, thinking you are productive? Are you wasting precious time searching for documents or important files? Do you have a process to handle every piece of information that arrives in your office?
Most of us are far more likely to be swayed by a friend’s recommendation than an ad. A recent Nielsen report found that 92 percent of consumers trust recommendations from friends and family above all ads. And they are four times more likely to buy something recommended by a friend.
Parents, grandparents and young adults know the problem only too well: Heavy student-debt loads, persistent employment troubles stemming from the recession – plus newly toughened mortgage underwriting standards – are all standing in the way of vast numbers of potential first-time homebuyers in their 20s and 30s.
Customers – and, yes, that means YOUR customers, too – are spending more time on social media and mobile devices than ever before. As a result, small-business owners are increasingly using social media as a way to not just communicate with customers, but to provide various forms of customer service as well.
PBN's annual Book of Lists has been an essential resource for the local business community for almost 30 years. The Book of Lists features a wealth of company rankings from a variety of fields and industries, including banking, health care, real estate, law, hospitality, education, not-for-profits, technology and many more.