Updated August 31 at 9:39am
Advice
147 results total, viewing 31 - 40
Crossing your fingers and hoping you are not hit with a cyberattack is not the best line of defense for any business. Recent government enforcement actions, particularly in the financial-services industry, make it clear that hackers are not the only … more
Seems too simple. Just ask. In most cases to get the sale – at some point you must ask for it. "Yes, Jeffrey," you say, "but when do you ask? What's the perfect time to ask?" How do I know? No one knows that except you. I can … more
Overwhelmed by today's proliferation of communications channels, marketers often focus their attention on the project of the moment. Without a strategy-first approach, these businesses frequently spend their marketing dollars on isolated tactics … more
A father and his young son were out walking one afternoon, when the boy asked how the electricity went through the wires stretched between the telephone poles. "I don't know," said the father. "I never knew much about electricity." … more
The Benjamin Franklin Close (also known as "The Balance Sheet Close") is one of the classic old-time sales tactics used to close a sale. Never heard of it? Shame on you – not enough sales training. The scenario is this: You've made your … more
On May 18, the U.S. Department of Labor issued long-awaited regulations regarding the "white collar" overtime exemptions. The Fair Labor Standards Act introduced the 40-hour workweek in 1938 and requires overtime pay for most private-sector … more
There are motivational writers and motivational speakers, and then there's John Maxwell. He has been called America's No. 1 leadership authority by the American Management Association, and has won the Mother Teresa Prize for Global Peace and … more
Beginning a relationship is easy. Exploration is predominantly on the surface. Nothing too deep. Nothing too wide. Nothing too revealing. In the beginning, all is well. Friendships blossom. Feelings emerge. And life is good. It's like fast … more
All it takes is one bad slogan to bring hundreds of aspiring marketing gurus out of their shells. Yes, I'm referring to the perplexing "cooler & warmer" campaign for Rhode Island tourism. This episode would be humorous if it were not for … more
I am convinced that "trust" is the most important five-letter word in business – not "sales" or "money." Trust can be fragile, especially in the workplace. Once it's broken, few companies, managers or employees ever win it back. At every … more
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