In an age of digital discovery and social media, here’s something that more and more local businesses are learning: Existing customers can be one of the most powerful growth engines ever. One way to put this engine to work is to identify and harness the hidden marketing potential in your “rock star” customers. more

Although all industries and individuals have benefitted greatly from the availability of Alternative Dispute Resolution (ADR), perhaps no industry has benefited more than the construction industry. The reasons to use ADR are compelling. more

(Editor’s note: This is the first in a three-part series on tax-planning considerations and strategies for tax year 2012.) more

(Editor’s note: This is the final installment in a three-part series on tax-planning considerations and strategies for tax-year 2012.) more

With high unemployment rates, employers are receiving more applications than ever before in an attempt to fill what limited job openings they have with the most qualified candidates. When reviewing applications, employers should be aware of the new federal protections in place for criminal ex-offenders. more

(Editor’s note: This is the second in a three-part series on tax-planning considerations and strategies for tax year 2012.) more

Rhode Island lawmakers recently passed legislation designed to attract a broader range of investments in limited-liability companies with nonprofit missions. The measure creates a new corporate structure – the low-profit, limited-liability company, or “L3C” – with the policy goal of making Rhode Island the Silicon Valley of social ventures. more

When the Supreme Court upheld the health care-reform law on federal tax grounds, it restoked a housing issue that had been relatively quiet for the past year: The alleged 3.8 percent “real estate tax” on home sales beginning in 2013 that is buried away in the legislation. more

Here’s a question I’m getting more often from business owners and startups: What’s the difference between “paid, owned and earned” media for marketing? And how do I use them together? more

The Miami Heat just won the NBA title, and LeBron James, aka “King James,” won the Finals MVP award. more