Depending on your industry, hard-to-deal-with clients or customers are common for many small businesses. They either seem indifferent, call at all hours or constantly question your judgment. The good news, said Andrew Sobel, a client-relationship expert, is that rather than “firing” them, the right approach can improve the situation and even turn them into loyal fans.
Employee health initiatives at Tufts Health Plan – through the company’s WorkingWell program – were not so much a one-time, all-out effort, but more a gradual and evolving culture of wellness over the years. “These things take time,” said Lydia Greene, vice president of human resources and diversity. “Patience and creativity absolutely grow a program.”
Good health is about more than low cholesterol and blood pressure readings. In fact, one of the most important factors is how a person copes with stress. That’s why so many of the companies named to PBN’s 2014 Healthiest Employers list have put programs in place to help their workers reduce the stress in their lives.
Join PBN and two panels of successful female executives, business owners and entrepreneurs as we delve into what women should do to advance their careers, and become leaders in the corporate world and their own enterprises.
PBN's annual Book of Lists has been an essential resource for the local business community for almost 30 years. The Book of Lists features a wealth of company rankings from a variety of fields and industries, including banking, health care, real estate, law, hospitality, education, not-for-profits, technology and many more.