Management
160 results total, viewing 151 - 160
Have you ever thought about the way you think? How do thoughts just pop into your head? How do you create an idea? more
Mark Stewart has a vision to make “extreme customer service” the priority of the restructured Rhode Island Small Business Development Center. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Depending on your industry, hard-to-deal-with clients or customers are common for many small businesses. They either seem indifferent, call at all hours or constantly question your judgment. The good news, said Andrew Sobel, a client-relationship expert, is that rather than “firing” them, the right approach can improve the situation and even turn them into loyal fans. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Everyone tells you to meet with the decision-maker. more
Today, the customer story is simple. Loyalty ranges from nonexistent to temporary. Mining the Internet is second nature, relying on smartphone apps to cut through the clutter. With an endless array of channels available, engaging customers can be an exercise in futility. more
Arpin Van Lines was ranked second among the top three household goods carriers in the 20th annual Nationwide Relocating Employee Survey. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Building a company is an experience that’s been a constant for Kevin Kennedy, who was raised in North Providence and started his professional work in the family consulting firm. Kennedy … more
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PBN's annual Book of Lists has been an essential resource for the local business community for almost 30 years. The Book of Lists features a wealth of company rankings from a variety of fields and industries, including banking, health care, real estate, law, hospitality, education, not-for-profits, technology and many more.
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