In an effort to prepare for the changing health care landscape, Care New England has appointed five of its administrative and physician executives to new roles, the health care organization announced Tuesday. more

“Healthier employees are happier employees,” said Dina Pescione, a benefits manager at Amica Mutual Insurance Co. And that happiness factor, she says, has a direct correlation with the positive manner in which customer service is delivered, a key focus of what Amica sees as its competitive edge in insurance. more

The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more

When business owners create products or services – and the marketing plans to sell them – they often base their decisions on what customers tell them. But which is more important: What customers say? Or what they actually do? more

There’s an old adage that professionals should dress for the job they want, not the job they have. more

The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more

Is summer a time to dress down at work? At many businesses, the answer is maybe, since both formal and informal dress codes are often left to interpretation. Sheri Ispir, above, center, director of Experiential Education & Career Services at Johnson & Wales University, has some simple advice: “Let someone tell you [not] to wear a jacket and tie. Always go formal first.” Also pictured are Marquis Cooper, left, an office assistant and JWU sophomore, and Education Coordinator Ashley Evans. more

Psychiatric care facility Bradley Hospital earned the “Top Performer on Key Quality Measures for 2011” distinction by The Joint Commission, a leading accreditor of health organizations in the United States. more

After 17 years with the company, John Wolfe has been named senior vice president and general manager of Cox Communications, Cox announced Thursday. more

Residential and commercial ventilation maker Nortek Inc. has formed Core Brands, a new group that combines the product and marketing capabilities of 10 formerly independent audio, power management and control brands operating within the company’s technology solutions segment. more