Updated July 28 at 3:28pm
Management
188 results total, viewing 21 - 30
In 1994 Healthcentric Advisors was founded with a mission of improving the quality and patient safety of health care provided to Rhode Island's elderly. We embarked on this mission as an advisory and analytical organization contracted to administer … more
In the past 10 years, it's been fascinating to observe the lack of "Internal Service Agreements" between marketing and sales. There seems to be a turf war without clear alignment on objectives, strategies and metrics to measure success. To … more
People do business with people – not with companies. That is why relationships built on a foundation of trust are so important. Everything starts with trust. Trust is the foundation of a company's reputation and its customer/member value. … more
The best business article I ever read was called "Building Your Company's Vision." The article argued that every great, enduring company had a clearly articulated "Core Ideology" that defined its timeless character. So I asked myself what … more
I often refer to health care as a team sport. I truly believe it is, because no one person can meet the complex needs of a patient. I was born to a health care team, with my father a primary care physician and my mother a nurse. I vividly … more
The dictionary defines "execution" as the act of doing or completing something to perfection. This is the PK Way at ParsonsKellogg. Mike Tyson once said everyone has a plan until they get punched in the face. Our "punch in the face" came … more
(Updated, 6:25 p.m.) Citizens Financial Group Inc. is a “work in progress,” says its CEO, as Rhode Island’s largest bank continues to acclimate to life in the public eye, free from a far-away parent. more
As a business owner, you are wrestling with a challenge: whether to scrap an underperforming product you designed and brought to market last year. Maybe if you give it another year, you reason, it will turn the corner. But should you invest the … more
The person at the top of any enterprise, large or small, for-profit or nonprofit, gets the recognition, for things gone right or wrong. And that is as it should be. But the chances of success are improved greatly if that person has … more
In the past 37 years, I've had the privilege to be a part of the growth and success of Navigant Credit Union. One hundred years ago, the credit union, originally named La Credit Union de Notre Dame de Central Falls, finished its first year in … more
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