Management
159 results total, viewing 21 - 30
In companies that fail, top management views ISO 9001 as a necessary evil to be tolerated, and little more. These companies are typically implementing the benchmark for quality management because of a customer requirement, not because they see the value it can bring to an organization. more
I get a ton of emails from people seeking insight or asking me to solve their sales dilemmas. Here are a few that may relate to your job, your life, and (most important) your sales thought process right now. more
Etching is one of several processes in the ChemArt Co. tool kit that could one day be used for some new product to complement the ornaments and jewelry the firm already makes. more
Hi Jeffrey, I just purchased your new book on the 21.5 Unbreakable Laws of Selling. As usual, it’s full of amazing content. But as I read it, it generated three compelling questions I hope you can answer. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Arriving to Boston via train for an evening meeting earlier this fall, sitting just in front of me a self-described business owner was quizzing a young man across the aisle about his employer. The owner knew the young man’s company and was curious about its level of activity, product offerings and capacities, customers and more. more
Some U.S. workers who are deemed ineligible for overtime compensation under what’s known as the “white-collar exemption” would be able to collect extra pay under revised regulations President Barack Obama plans to order tomorrow, according to a White House official. more
Your grandparents knew it as Collette Travel, your parents knew it as Collette Tours, and you’ve know it as Collette Vacations – until now. more
Customers – and, yes, that means YOUR customers, too – are spending more time on social media and mobile devices than ever before. As a result, small-business owners are increasingly using social media as a way to not just communicate with customers, but to provide various forms of customer service as well. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
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