Updated July 28 at 9:39pm
Management
179 results total, viewing 171 - 179
Depending on your industry, hard-to-deal-with clients or customers are common for many small businesses. They either seem indifferent, call at all hours or constantly question your judgment. The good news, said Andrew Sobel, a client-relationship expert, is that rather than “firing” them, the right approach can improve the situation and even turn them into loyal fans. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Mark Stewart has a vision to make “extreme customer service” the priority of the restructured Rhode Island Small Business Development Center. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
The pending sale of The Providence Journal to a sprawling national newspaper chain whose past acquisition frenzy drove it into bankruptcy caused many local observers to scratch their heads. more
Houston-based oil-rig consulting firm The Athens Group first started using a quality-management system from Traction Software Inc. of Providence six years ago for an upcoming push for ISO 9001 certification. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
Rhode Island’s capital city ranks No. 52 in a list of the 100 best cities for women in business, compiled by the Bizwomen business journal and released Thursday. more
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