Small Business
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R.I. at bottom of small-business friendly states, again
Rhode Island finds itself at the bottom of another national ranking, this one for friendliness toward small business. Based on a survey conducted by Thumbtack.com and the Ewing Marion Kauffman Foundation of 7,766 small businesses, Rhode Island was given an “F,” along with Hawaii and Maine. more
| 4/3/13
Small-business insurance market from health law delayed a year
Small-business employees will have to wait a year before they can choose their own medical plans after the Obama administration delayed a part of the 2010 U.S. health care reform law intended to provide them with coverage options. more
Keeping everyone loyal
Is customer or employee loyalty lagging at your business these days? Even under the best circumstances it can happen if you take your eye off the ball for even a short while. With so many things to focus on, many business owners sometimes lose sight of just how important customer as well as employee loyalty can be. more
4/1/13
Tying technology to customer needs
In 2007, Martin King started project-management-services firm Gurnet Consulting from his kitchen table. more

By Lindsay Lorenz
PBN Researcher | 4/1/13

Tener helping entrepreneurs find the writer within
Ask writing coach Lisa Tener how to pen an inspirational memoir, and she’ll point to one of her own success stories, Dr. Tim Warren. more
By John Larrabee
Contributing Writer | 4/1/13
Providence suspends Innovation Investment Program
(Updated, 4:05 p.m.) The city has suspended a program providing $50,000 loans to startup companies that promise to stay in Providence for at least a year. more
RIPEC: Expanded availability of SHOP ‘crucial’ to success
The availability of the Small Business Health Options Program, or SHOP, a component of the health benefits exchange in Rhode Island, should be expanded to businesses with more employees, the Rhode Island Public Expenditure Council said in a report released Wednesday afternoon. more
| 3/27/13
Maione eyes relationships with donors
United Way of Rhode Island President and CEO Anthony Maione believes the local economy is slowly improving. As the man in charge of the nonprofit that raised $13 million in its last fiscal year, he knows what he’s talking about. Rhode Island is emerging from the hardest fundraising climate Maione has ever seen, but signs of life have returned. more

By Victor Alvarez
PBN Staff Writer | 3/25/13

Health exchange to get airing at PBN summit
Christine Ferguson, the director of the R.I. Health Benefits Exchange, is anxious to win over skeptics in the business community about the new health-insurance exchange. more
By Richard Asinof
Contributing Writer | 3/25/13
Spreading the good word
Customer referrals are one of the most powerful and lucrative ways of building business. While word-of-mouth gets you noticed, referrals are even better because the best ones bring purchase-ready customers or clients right to your doorstep (or website) complete with an existing customer’s endorsement. more
3/25/13
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